Bluetooth Connection issues - Win 10 with and without External bluetooth dongle


I’ve seen more than a few people reporting issues with Bluetooth connectivity w/Muse and no good solution. I’ve tried Muse Direct with and without one of the approved external dongles. No luck. I’ve made sure that the port is open on Windows. I’ve disabled my laptop’s internal Bluetooth. Nothing. I’m extremely disappointed in the is the product. As without the ability to do connect it to the computer, it is just some hokey app and a goofy looking headband.

I’d really like to like this thing, but this has been frustrating – what have people got to work? Anything else I should try before throwing in the towel?

I have the same problem. I don’t find an effective solution to fix it. So frustrating!!!