We are also extremely unhappy with the product. We have purchased this for my mothers birthday present. She has only turned on and tried twice and left in storage. I came back from oveseas and tested and now battery is dead. There seems to be alot of problem with battery life. Dont recommend to anyone… There is no way to replace battery. Has the designer had in mind that we need to just buy another expensive device again after battery dies???
That seems to be the case. I just spoke to tech support, who offered me a replacement for $150, which I declined. I don’t believe in supporting companies who believe in planned obsolescence.