Headband Won't Stay On


#1

I’ve recently had an issue with my headband. I charged it pretty much all day after using it a few days. The leds indicated the battery was full, however when I tried to switch it on, it lights up for a few seconds and then switches off again.
I tried charging it further but it has had no effect.
Is the internal battery on its way out or is there another issue?


#2

Yea, Muse support is awesome… :unamused:


#3

Hi Crsze,

When did you purchase your headband? Have you tried reaching out to the customer support team?