I have had this headset for about a year and a half and now it had stopped working completely. I think it is a battery problem. I’ve outlined the behavior below; if anyone can help point me in the right direction to fixing this I’d be very thankful.
The behavior is:
- Press button, all lights are on and after 2 secs turn off
- Press and hold button 5-10 secs all lights are immediately on and after 2 secs turn off. Pairing is no longer possible.
- While charging cable plugged in, press button results in 4 lights with the 5th light blinking
BTW, the product is great and I have recommended to others, however I’d be really disappointed if it ended up being the battery as I was expecting the lifespan to be much greater than this given given it hasn’t had a lot of use while I have had it. Likely far less than 20mins a week on average.
Can anyone tell me what the life expectancy of a battery on this devices should be? Warranty is a year, manual refers to potentially 27 years. Could someone (preferably representing Muse) provide an answer on what the lifespan should be, backed up with customer experience?
Reference: Issues with battery level