i purchased muse monitor app. muse paired well with the muse monitor app well. but horseshoe have only one black outline. so in csv file, alpha, beta, etc’s value is blank. so i send email and i receive reply. “To get a good sensor connection, first remove all the hair away from your head and ears. Next dip your finger in some water and rub it over the whole headband to get the sensors damp. Then put on the headband and tighten it up. Then wait for 2-3 minutes for the water to evaporate and a thin band of sweat will form the sensor connection. While you are waiting for the connection, switch to the raw view. In this view the smaller the bumps in the graph the better the connection.” so i tried but nothing changed.
what can i do ? help me please.