Mac OSX bluetooth connection issue


#1

I couldn’t post on the thread Trouble pairing MUSE with MacBook (iOS 10.9.3) for some reason it says empty response when I try to post a comment so I’m going to create a new thread.

I can’t seem to get my muse to keep a stable connection. I can see it reading noise levels from my headband in muse-io after paring but how come after 5-8 seconds, the bluetooth connection will drop and muse-io will re-establish again? It keeps doing this consistently. I tried hard resetting (held button for 15 seconds) and re-pairing the headband on my MBA, waited 10 seconds before running muse-io again, it doesn’t work, same problem. I’m using a 10.9.4 MBA late 2010 model. Any other suggestions on how I can fix this??

​This is what the loop looks like in my terminal:

================== Muse Status ==================
Muse Hardware: 14.0.0
Muse Firmware: 7.2.4
Muse Firmware type: Consumer
Muse Bootloader: 7.2.4
Build No: 44
BT Mac Address: XXXXXXXXXXX
BT Firmware: Ver 5.45 IAP 10
Serial: XXXX-XXXX-XXXX
Preset: 14
Filters Enabled: true
- Notch Frequency: 60Hz
Accelerometer Enabled: true
EEG Sample Frequency: 3520Hz
EEG Output Frequency: 220Hz
EEG Samples Bitwidth: 10
EEG Channel Count: 4
EEG Channel Layout: TP9 FP1 FP2 TP10
Downsampling: 16
Output Mode: SEROUT_COMPRESS

bits/second: 0 recei
Device match pattern: muse
Connecting to paired device “Muse”:
Device match pattern: muse
Connecting to paired device “Muse”: open!
Connected.


#2

I have the same issue. Tried on two different computers with the same thing happening. Tried the udp and tcp, reset, etc etc, nothing seems to work. Hope someone can come up with a solution…


#3

Does your hardware connect to a smartphone? Are there any other bluetooth devices active on your computer at the same time? Let us know the osx version and hardware if you can too [B]Cloudunknowing.[/B]


#4

Yes, I tested on various devices such as Nexus 4, 5, 7 and iPhone 5, they all pair and work well with the calm app. There are no other bluetooth devices associated with any of my devices besides the Muse I’m trying to connect with.


#5

There is something wrong with my Muse. I just tried using Windows 7 with the Asus bluetooth adapter and same problem like on my Mac. Just so I ain’t crazy, I used another Windows 7 machine with another bluetooth adapter brand (Cirago), same exact problem. What do I do now?

Device to connect to: Muse
Connecting to paired device “Muse”: open!

Connected.

================== Muse Status ==================
Muse Hardware: 14.0.0
Muse Firmware: 7.2.4
Muse Firmware type: Consumer
Muse Bootloader: 7.2.4
Build No: 44
BT Mac Address: XXXXXXXXXXXX
BT Firmware: Ver 5.45 IAP 10
Serial: XXXX-XXXX-XXXX
Preset: 14
Filters Enabled: true
- Notch Frequency: 60Hz
Accelerometer Enabled: true
EEG Sample Frequency: 3520Hz
EEG Output Frequency: 220Hz
EEG Samples Bitwidth: 10
EEG Channel Count: 4
EEG Channel Layout: TP9 FP1 FP2 TP10
Downsampling: 16
Output Mode: SEROUT_COMPRESS

bits/second: 0 receiving at: 246.50Hz dropped samples: 409les: 409
Connection failure 1.
Device to connect to: Muse
Connecting to paired device “Muse”: n/a

Connection failure 2.
Device to connect to: Muse
Connecting to paired device “Muse”: open!

Connected.

================== Muse Status ==================
Muse Hardware: 14.0.0
Muse Firmware: 7.2.4
Muse Firmware type: Consumer
Muse Bootloader: 7.2.4
Build No: 44
BT Mac Address: XXXXXXXXXXXX
BT Firmware: Ver 5.45 IAP 10
Serial: XXXX-XXXX-XXXX
Preset: 14
Filters Enabled: true
- Notch Frequency: 60Hz
Accelerometer Enabled: true
EEG Sample Frequency: 3520Hz
EEG Output Frequency: 220Hz
EEG Samples Bitwidth: 10
EEG Channel Count: 4
EEG Channel Layout: TP9 FP1 FP2 TP10
Downsampling: 16
Output Mode: SEROUT_COMPRESS

Unknown packet type: 248g at: 95.53Hz dropped samples: 267les: 267
bits/second: 4050 receiving at: 95.53Hz dropped samples: 65717
Connected.

================== Muse Status ==================
Muse Hardware: 14.0.0
Muse Firmware: 7.2.4
Muse Firmware type: Consumer
Muse Bootloader: 7.2.4
Build No: 44
BT Mac Address: XXXXXXXXXXXX
BT Firmware: Ver 5.45 IAP 10
Serial: XXXX-XXXX-XXXX
Preset: 14
Filters Enabled: true
- Notch Frequency: 60Hz
Accelerometer Enabled: true
EEG Sample Frequency: 3520Hz
EEG Output Frequency: 220Hz
EEG Samples Bitwidth: 10
EEG Channel Count: 4
EEG Channel Layout: TP9 FP1 FP2 TP10
Downsampling: 16
Output Mode: SEROUT_COMPRESS

bits/second: 0 receiving at: 273.17Hz dropped samples: 65906s: 65906
Connection failure 3.
Device to connect to: Muse
Connecting to paired device “Muse”: n/a

Connection failure 4.
Device to connect to: Muse
Connecting to paired device “Muse”: n/a

Connection failure 5.
Device to connect to: Muse
Connecting to paired device “Muse”: n/a

Connection failure 6.
Device to connect to: Muse
Connecting to paired device “Muse”: n/a

Connection failure 7.
Device to connect to: Muse
Connecting to paired device “Muse”: n/a

Connection failure 8.
Device to connect to: Muse
Connecting to paired device “Muse”: n/a

Connection failure 9.
Device to connect to: Muse
Connecting to paired device “Muse”: n/a


#6

Adding error report later


#7

Same here - I got spotty connection to my MacBook Pro (~2010 model running Mavericks) bluetooth that would usually drop off after a minute or less, and then tried it with a Windows Pavilion Laptop running 8.1 (which lacks internal Bluetooth) and a Cirago Bluetooth dongle, and the Pavilion laptop recognizes Muse but never connects up (the lights on the headband never light up steady - just flashing and searching). My next thing I was going to try is connecting the Cirago Bluetooth to my MacBook Pro, which I’m wondering if it will override the internal Bluetooth built into the MacBook Pro?


#8

I forgot to mention that my macbook pro is a 2010 model, and the OS is 10.9.3.


#9

My mac is a macbook pro 2010 model 2,66 i7 , and the OS is 10.9.4. I get the following messages when trying to connect:
[SIZE=11px]217-14-4-209:~ MUSE$ muse-io --preset 14 --device Muse --osc osc.udp://localhost:5000[/SIZE]

[SIZE=11px][SIZE=12px][B]This one happens if I wait to long with the terminal after the headset connects:[/B][/SIZE][/SIZE]
[SIZE=11px]muse-io 3.4.0 (Build-86 Jul 28 2014 15:31:34)[/SIZE]

[SIZE=11px]OSC messages will be emitted over OSC to paths: [/SIZE]
[SIZE=11px]/muse/eeg[/SIZE]
[SIZE=11px]/muse/eeg/quantization[/SIZE]
[SIZE=11px]/muse/acc[/SIZE]
[SIZE=11px]/muse/version[/SIZE]
[SIZE=11px]/muse/config[/SIZE]
[SIZE=11px]/muse/batt[/SIZE]
[SIZE=11px]/muse/drlref[/SIZE]
[SIZE=11px]/muse/dsp/elements[/SIZE]

[SIZE=11px]to OSC URL:[/SIZE]
[SIZE=11px]osc.udp://localhost:5000[/SIZE]

[SIZE=11px]Device to connect to: Muse[/SIZE]
[SIZE=11px]No paired devices exist with matching name or MAC![/SIZE]
[SIZE=11px]Connection failure 16.[/SIZE]

[B]Here it finally connects:[/B]
[SIZE=11px]Last login: Thu Sep 11 20:29:58 on ttys000[/SIZE]
[SIZE=11px]217-14-4-209:~ MUSE$ muse-io --preset 14 --device Muse --osc osc.udp://localhost:5000[/SIZE]

[SIZE=11px]muse-io 3.4.0 (Build-86 Jul 28 2014 15:31:34)[/SIZE]

[SIZE=11px]OSC messages will be emitted over OSC to paths: [/SIZE]
[SIZE=11px]/muse/eeg[/SIZE]
[SIZE=11px]/muse/eeg/quantization[/SIZE]
[SIZE=11px]/muse/acc[/SIZE]
[SIZE=11px]/muse/version[/SIZE]
[SIZE=11px]/muse/config[/SIZE]
[SIZE=11px]/muse/batt[/SIZE]
[SIZE=11px]/muse/drlref[/SIZE]
[SIZE=11px]/muse/dsp/elements[/SIZE]

[SIZE=11px]to OSC URL:[/SIZE]
[SIZE=11px]osc.udp://localhost:5000[/SIZE]

[SIZE=11px]Device to connect to: Muse[/SIZE]
[SIZE=11px]Connecting to paired device “Muse”: open! [/SIZE]
[SIZE=11px]Connected. [/SIZE]

[SIZE=11px]================== Muse Status ==================[/SIZE]
[SIZE=11px]Muse Hardware: 12.0.0[/SIZE]
[SIZE=11px]Muse Firmware: 7.2.4[/SIZE]
[SIZE=11px]Muse Firmware type: Consumer[/SIZE]
[SIZE=11px]Muse Bootloader: 7.2.4[/SIZE]
[SIZE=11px]Build No: 44[/SIZE]
[SIZE=11px]BT Mac Address: XXXXXXXXXX[/SIZE]
[SIZE=11px]BT Firmware: Ver 5.45 IAP 10[/SIZE]
[SIZE=11px]Serial: XXXXXXXXXX[/SIZE]
[SIZE=11px]Preset: 14[/SIZE]
[SIZE=11px]Filters Enabled: true[/SIZE]
[SIZE=11px]- Notch Frequency: 60Hz[/SIZE]
[SIZE=11px]Accelerometer Enabled: true[/SIZE]
[SIZE=11px]EEG Sample Frequency: 3520Hz[/SIZE]
[SIZE=11px]EEG Output Frequency: 220Hz[/SIZE]
[SIZE=11px]EEG Samples Bitwidth: 10[/SIZE]
[SIZE=11px]EEG Channel Count: 4[/SIZE]
[SIZE=11px]EEG Channel Layout: TP9 FP1 FP2 TP10 [/SIZE]
[SIZE=11px]Downsampling: 16[/SIZE]
[SIZE=11px]Output Mode: SEROUT_COMPRESS[/SIZE]
[SIZE=11px]=================================================[/SIZE]

[SIZE=11px]bits/second: [B]0[/B] receiving at: [B]220.14Hz [/B] dropped samples: [B]0[/B][/SIZE]
[SIZE=11px]Battery: [B][============== ]+ 70%[/B] voltage: [B]3.91mV[/B][/SIZE]
[SIZE=11px]Noise: [ [B]0% 0% 0% 0% 0% 0% [/B] ][/SIZE]

[B]Here the muse has disconnected after a short connection:[/B]
[SIZE=11px]Last login: Thu Sep 11 20:29:58 on ttys000[/SIZE]
[SIZE=11px]217-14-4-209:~ MUSE$ muse-io --preset 14 --device Muse --osc osc.udp://localhost:5000[/SIZE]

[SIZE=11px]muse-io 3.4.0 (Build-86 Jul 28 2014 15:31:34)[/SIZE]

[SIZE=11px]OSC messages will be emitted over OSC to paths: [/SIZE]
[SIZE=11px]/muse/eeg[/SIZE]
[SIZE=11px]/muse/eeg/quantization[/SIZE]
[SIZE=11px]/muse/acc[/SIZE]
[SIZE=11px]/muse/version[/SIZE]
[SIZE=11px]/muse/config[/SIZE]
[SIZE=11px]/muse/batt[/SIZE]
[SIZE=11px]/muse/drlref[/SIZE]
[SIZE=11px]/muse/dsp/elements[/SIZE]

[SIZE=11px]to OSC URL:[/SIZE]
[SIZE=11px]osc.udp://localhost:5000[/SIZE]

[SIZE=11px]Device to connect to: Muse[/SIZE]
[SIZE=11px]Connecting to paired device “Muse”: open! [/SIZE]
[SIZE=11px]Connected. [/SIZE]

[SIZE=11px]================== Muse Status ==================[/SIZE]
[SIZE=11px]Muse Hardware: 12.0.0[/SIZE]
[SIZE=11px]Muse Firmware: 7.2.4[/SIZE]
[SIZE=11px]Muse Firmware type: Consumer[/SIZE]
[SIZE=11px]Muse Bootloader: 7.2.4[/SIZE]
[SIZE=11px]Build No: 44[/SIZE]
[SIZE=11px]BT Mac Address: XXXXXXXXXX[/SIZE]
[SIZE=11px]BT Firmware: Ver 5.45 IAP 10[/SIZE]
[SIZE=11px]Serial: XXXXXXXXXX[/SIZE]
[SIZE=11px]Preset: 14[/SIZE]
[SIZE=11px]Filters Enabled: true[/SIZE]
[SIZE=11px]- Notch Frequency: 60Hz[/SIZE]
[SIZE=11px]Accelerometer Enabled: true[/SIZE]
[SIZE=11px]EEG Sample Frequency: 3520Hz[/SIZE]
[SIZE=11px]EEG Output Frequency: 220Hz[/SIZE]
[SIZE=11px]EEG Samples Bitwidth: 10[/SIZE]
[SIZE=11px]EEG Channel Count: 4[/SIZE]
[SIZE=11px]EEG Channel Layout: TP9 FP1 FP2 TP10 [/SIZE]
[SIZE=11px]Downsampling: 16[/SIZE]
[SIZE=11px]Output Mode: SEROUT_COMPRESS[/SIZE]
[SIZE=11px]=================================================[/SIZE]

[SIZE=11px]bits/second: [B]0[/B] recei[/SIZE]
[SIZE=11px]Device to connect to: Muse[/SIZE]
[SIZE=11px]Connecting to paired device “Muse”: [/SIZE]
[SIZE=11px]Connection failure 6.[/SIZE]

[B]Connected again, but this is right before it disconnects once more.[/B]
[SIZE=11px]================== Muse Status ==================[/SIZE]
[SIZE=11px]Muse Hardware: 12.0.0[/SIZE]
[SIZE=11px]Muse Firmware: 7.2.4[/SIZE]
[SIZE=11px]Muse Firmware type: Consumer[/SIZE]
[SIZE=11px]Muse Bootloader: 7.2.4[/SIZE]
[SIZE=11px]Build No: 44[/SIZE]
[SIZE=11px]BT Mac Address: XXXXXXXXXX[/SIZE]
[SIZE=11px]BT Firmware: Ver 5.45 IAP 10[/SIZE]
[SIZE=11px]Serial: XXXXXXXXXX[/SIZE]
[SIZE=11px]Preset: 14[/SIZE]
[SIZE=11px]Filters Enabled: true[/SIZE]
[SIZE=11px]- Notch Frequency: 60Hz[/SIZE]
[SIZE=11px]Accelerometer Enabled: true[/SIZE]
[SIZE=11px]EEG Sample Frequency: 3520Hz[/SIZE]
[SIZE=11px]EEG Output Frequency: 220Hz[/SIZE]
[SIZE=11px]EEG Samples Bitwidth: 10[/SIZE]
[SIZE=11px]EEG Channel Count: 4[/SIZE]
[SIZE=11px]EEG Channel Layout: TP9 FP1 FP2 TP10 [/SIZE]
[SIZE=11px]Downsampling: 16[/SIZE]
[SIZE=11px]Output Mode: SEROUT_COMPRESS[/SIZE]
[SIZE=11px]=================================================[/SIZE]

[SIZE=11px]bits/second: [B]8768[/B] receiving at: [B]220.00Hz [/B] dropped samples: [B]346[/B][/SIZE]
[SIZE=11px]Battery: [B][============= ]+ 69%[/B] voltage: [B]3.90mV[/B][/SIZE]
[SIZE=11px]Noise: [ [B]0.8% 15.4% 16.3% 0.8% [/B][B]0.0% 0.0% [/B] ][/SIZE]


#10

Can anyone help?


#11

Are you connecting to Muse through a Bluetooth dongle? Sometimes Dongles can be less reliable connections. One thing I have seen improve the performance is to unplug the dongle, plug it back in, shut the computer completely off, a few seconds later turn it back on and try again. This seems to help the OS properly set it up and perform better.


#12

Just in case you’re not aware, the flashing and searching will not stop until you connect Muse-IO to the Muse. Connection is only automatic and immediate on iOS devices.


#13

Dongle or no dongle, the problem is the same on both operating systems. I contacted the support team at Muse via email and still no response from a dev to help us out with this problem. Looks like I’m stuck :frowning:


#14

Have you tried a factory reset on Muse? Just holding the button 15+ seconds will engage a saw tooth light pattern. Then pair Muse again fresh and connecting. It might help, worth a shot.


#15

Yes, as per my original post, I’ve tried hard resetting, same result.


#16

The situation is the same with my muse. No Bluetooth dongle, hard reset several times. Hoping someone can fix or help because it seems to be one of the more common issues with the sdk. Several other threads mention the Bluetooth connection issue, in conjunction with other issues.


#17

I know this is an old thread, but I found it when having the same problem, and I found the issue in my case. If you have more than one instance of muse-io running, those instances conflict with each other and kill the bluetooth connection. Do a ps -a | grep “muse-io” and see if you have any that did not die.


#18

I have the same problem. Is any news?