Mind Maditation Doesn’t starts - Help



I’m trying to start the mind meditation but muse app get stuck in the same screen. The heart and body meditation are working well but the mind meditation fails to start. Please help!

Here’s a picture of the screen where it gets stuck.


@marcus_masironi: I have the same problem. The app stuck at the “Signal Quality Check” and the Mind Meditation cannot start. How did you solve this?
I already installed and reinstalled the app several times. But it doesn’t help.

@muse technical support: Is this a problem of the app? or maybe of my device. I am using iPhone X.