"This session has been paused due to the drop of signal quality. "


#1

Recently, the frequency to hear the following sentence is increased to average 3 times per 12 minutes session.
“This session has been paused due to the drop of signal quality. Follow instruction to continue.”

This is very annoying! Possible cause:

1, After 8 month of use, the head band is somewhat lost its tightness to firmly grip my head. When I increase its tightness, it slides back again. The head band is not well-designed.

2, Even if sometimes I feel that the head band has firmly gripped my head, the incidence of dropping signal quality still happens! During my meditation, my head is still and no facial movement and perspiration, but just suddenly, dropping signal quality comes out. Then each time I have to take off the head band and re-wear it again to get signal.

Does anybody know what is going on? Thank you!